Privacy policy

Privacy Policy

Effective Date: October 8, 2026

This Privacy Policy describes how Brown Advisory LLC ("we," "us," or "our"), operating through chk3yu-qu.myshopify.com, collects, uses, protects, and discloses your personal information when you visit, make a purchase, or interact with our website.

We respect your privacy and are committed to maintaining the security and confidentiality of your personal data.

1. Information We Collect

When you interact with our store, we collect information necessary to fulfill your stationery orders, improve your browsing experience, and maintain communication.

A. Personal Information Provided Directly by You

  • Contact Information: Name, email address ([email protected] interactions), phone number, shipping address, and billing address.

  • Order & Transaction Details: Payment details (processed securely via encrypted third-party payment gateways), items purchased (pens, sticky notes, pencil cases), order totals, and transaction history.

  • Customer Support Data: Information, messages, or attachments you send when reaching out to contact person Carla Mylers or our support desk.

B. Automatically Collected Information

When you access our website, Shopify and our analytics tools automatically collect device and session data:

  • Device Data: IP address, browser type, operating system, device identifiers, time zone settings, and screen resolution.

  • Usage Data: Pages viewed, search terms entered on our site, products clicked, time spent per page, and referral links.

  • Cookies & Tracking Technologies: Small data files stored on your browser to keep track of shopping cart contents, site preferences, and browsing metrics.

2. How We Use Your Personal Information

We utilize the collected information for specific, legitimate operational purposes:

  • Order Fulfillment: To process transactions, pack your stationery products, arrange delivery, and send order updates or invoice confirmations.

  • Customer Support: To answer inquiries, resolve delivery issues, process returns, and provide user assistance.

  • Site Optimization: To analyze browsing trends, ensure website functionality, prevent fraud, and optimize store layout.

  • Marketing Communications: If you opt-in, we may send newsletters or promotions regarding new pen collections, sticky note designs, or seasonal discounts. You can opt out at any time via the unsubscribe link.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share data with essential service providers who enable our store operations:

  • Shopify: Our e-commerce hosting platform (operates under strict global privacy standard compliance).

  • Payment Processors: Secure merchant platforms that handle credit card and digital wallet payments.

  • Couriers & Postal Services: Shipping carriers required to deliver your pencil cases and stationery packages to your address.

  • Legal Compliance: We may disclose information if required by law, court order, subpoena, or to enforce our Legal Terms and protect our business rights.

4. Data Security & Storage

We employ industry-standard technical and organizational security measures—including SSL (Secure Sockets Layer) encryption—to safeguard your data against loss, misuse, unauthorized access, disclosure, or alteration. While we strive to maintain top-tier digital safety, no Internet transmission or electronic storage method can be guaranteed 100% secure.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Rectification: Request a copy of the personal information we hold about you or ask us to update incorrect data.

  • Erasure: Request that we delete your personal data, subject to legal record-keeping obligations.

  • Opt-Out: Unsubscribe from operational marketing or decline non-essential browser cookies.

To exercise any of these privacy rights, please email us at [email protected].